SimplylocalX Privacy Policy

Effective Date: 14 April 2023
Contact: info@simplylocalx.com
Entity: Wabi Tech Pvt. Ltd., C-64/4 Okhla Phase 2, New Delhi, India


Our Commitment to Privacy

At SimplylocalX, your privacy is central to how we design and deliver our services. Whether you use our hyperlocal community platform or our digital signage solution, we collect only the minimum personal information necessary to provide our services and share even less. We give you maximum control over your data and its public visibility.


This Privacy Policy explains how we collect, use, and protect your information across our apps, websites, digital signage product, features, software, and services (collectively, “Services”).


Using SimplylocalX

You can use parts of our Services (such as viewing digital signage content or browsing public posts) without creating an account. However, interactive features (like posting, joining groups, or managing digital signage content) require an account.


Information We Collect

When You Create an Account

We collect:

  • Email address (mandatory, not publicly visible)

  • Name (if provided, not publicly visible)

  • Profile picture (optional; if used, displayed in small size; can be hidden anytime)

  • Digital Signage Customer Data: If you use our digital signage solution, we may collect business name, contact details, signage location (as provided by you), and content you choose to display.

  • Callsign (username) (publicly visible)


Digital Signage Specific Data

For digital signage:

  • We do not collect or store any content displayed on your screen, except for content you upload to our platform for delivery to your signage.

  • We log system usage (e.g., device status, software version, uptime) for technical support, diagnostics, and service improvement.

  • We may store basic analytics (e.g., how often content is updated or replaced) to help improve our services.


Location Information

  • We do not track or store your precise location.

  • We only store the neighborhood network you choose or last used.

  • Digital signage customers provide location voluntarily to manage signage placement.


Usage, Log & Device Data

We collect:

  • Diagnostic data (e.g., crashes, errors, performance metrics)

  • Device information (e.g., model, OS, IP address, network info)

  • Connection logs (e.g., last seen online status)

These help us maintain and improve the reliability and security of our platform.


Third-Party Services

We work with trusted third parties (e.g., cloud providers, app stores, map services, analytics tools) to deliver and improve our Services. They may process limited data on our behalf under strict privacy agreements.

When you use third-party services (such as sharing to social media), their own privacy policies apply.


Managing Your Information

  • You can change or hide your profile details (profile picture, occupation, description, callsign) at any time.

  • You can delete or edit posts and exit chat groups at will.

  • Digital signage customers control the content they upload and display. You can delete or modify your content anytime via the management portal.


Security & Encryption

  • We encrypt personal information on our servers wherever feasible.

  • We design our systems to minimize the risk of unauthorized access and misuse.

  • Digital signage content is transmitted securely and stored (if at all) only for operational purposes.


Cookies

We do not use or store cookies on your devices.


Children

Our services are intended for users aged 13 or older (or the minimum age required in your country). Children must have guardian consent.


Legal Requirements

We will only share your personal information when legally required, for example when served a valid court order regarding illegal activity.


Changes to This Policy

We may update this policy as our Services evolve. The latest version will always be available on our website. By using our Services, you agree to be bound by the current policy.


Contact

If you have any questions about this policy or your data:
📧 info@simplylocalx.com
📍 Wabi Tech Pvt. Ltd., C-64/4 Okhla Phase 2, New Delhi, Delhi 110020, India